![]() ![]() Tells you something about their operations team. Exchange was down for a week due to a botched software upgrade, with apparently no possibility of doing a rollback to the previous version.As a Minnesota resident I have to resort to Gemini since it is one of the few (if not only?) licensed in Minnesota with free ACH deposits. If the idea is to encourage people to switch to ActiveTrader, just nuke the old interface don't take more money away from your customers by penalizing them for using it.Īnyways last paragraph was a bit rantish but I hope the first two help you. So why they'd charge higher fees for an application that's cheaper on their end to maintain (from a development standpoint) is beyond me. And for that matter the old "Web Application" is a dumbed-down web browser interface than ActiveTrader, with less features. They're both web browser applications with just a different front end skin and tooling. Especially Web Application vs ActiveTrader. I do very much think it is bullshit that they have these fees so widely varying between now what is Mobile App, ActiveTrader, API Interface, and Web Application. I do not have a large amount of money in my account (say compared to an actual Day Trader), current notational value of my account is about $3K depending on current prices of assets. I am not a "select customer" of any sort. No communication with their support necessary, just a simple configuration change to my account. ![]() I do not recall where exactly so cannot give you step-by-step instructions but it was under there. When I switched to "ActiveTrader" it was just a simple opt-in under the account menu. I have support tickets in to address this. There's no additional information provided as to what the qualifications are to gain access to ActiveTrader. "As a note, Gemini ActiveTrader™ is available for select customers." "You agree and understand that all Web Orders are subject to our Web Fee Schedule and that fees for Web Orders are not the same as, and may be higher than, fees for Orders placed via our API or the Gemini ActiveTrader™ interface. "You agree and understand that all Mobile Orders are subject to our Mobile Fee Schedule and that fees for Mobile Orders are not the same as, and may be higher than, fees for Orders placed via our API or the Gemini ActiveTrader™ interface." vs. Taken from latest Terms of Use dated May 8, 2019 Gemini recently added ActiveTrader to their platform and removed trading functionality/increased cost for all those that are not on the ActiveTrader platform while trading. The CSS used by this subreddit is the Erdune Theme modified by /u/Annihilia and /u/konkedas.
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